Returns

Love it or Return it

We want you to be totally satisfied with your purchase. Please see our “Return It” policies below:

Items purchased on strawberryleopardhair.com may be returned to our Strawberry Leopard fulfillment center.  To get started, please email us at ContactUs@strawberryleopardhair.com, and we’ll provide instructions.

 

In general, your return should meet these guidelines:

  • Items must be returned within 60 days of purchase, in original condition and in original packaging including any paperwork or accessories. Items that are returned defaced or damaged are not eligible for a refund or replacement.
  • In the case of receiving a damaged item(s) or shipping back damages, please contact Customer Service at ContactUs@strawberryleopardhair.com prior to taking any actions.
  • Credit will always be issued to the same method of payment for which they were paid for.
  • Shipping is refunded only if the item was shipped incorrectly, damaged, or defective.
  • Must include the packing list that came with your order in your return packaging.
  • Promotional items and free items must be returned with the merchandise it was offered with in order for a return to be processed. Promotional and free items are non-returnable by themselves.
  • We only accept return of items purchased on strawberryleopardhair.com.  We do not accept return of items purchased from any other platform or third parties.

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